Auto and Car Insurance

Progressive auto insurance accident repairs and do they screw people over and not fix what is damaged?

I was in an accident, my car hydroplaned off the road and I spun and hit few concrete barriers while in 4wd drive, also damaging the rear end. I reported the accident to my ins., they contacted me the next morning and told me to drop the jeep off (on 1/22/08) at the Progressive claims building for the estimate & repairs (they did not tell me I could take it to another shop, or get a second opinion. nothing). I told them 4wd is acting funny (I don't know, is it possible 4wd got damaged)? They called me later to tell me that only cosmetic damage was done, and it will be done next week. I looked online & read their estimate. They are using NON-oem parts, I was not informed this nor am I happy about it. I am afraid it will affect my manuf. warranty. Basically what I want to know is: Will it be ok 2 take it to a Jeep dealership for a 2nd opinion after they repair it, or am I going to get screwed over & get a car that doesn't work right; then have no way of proving they didn't fix all damage Response to first question. So, I am thinking progressive has probably started on the repairs. So when I take it to the Jeep dealer(after repairs more likely), they should be able to tell me anything missed and report it to progessive. Then progressive has to fix it, if they don't I should call to report them?

Public Comments

1. HAVE IT CHECKED AT THE DEALER AND EXPLAIN TO THEM THE ACCIDENT IF NECCESSARY THEY WILL CALL ON PROGRESSIVE. PRINT ALL DOCUMENTS PERTAINING TO THIS ACCIDENT SAVE FOR REF. THEY HAVE TO STAND BEHIND THEIR WORK IF NOT CONTACT STATE INSURANCE COMMISSION THEY WILL HANDLE PROGRESSIVE. BUT BE LOOKING FOR ANOTHER CARRIER SOON IF YOU DO.