Auto and Car Insurance

Progressive auto insurance accident repairs and do they screw people over and not fix what is damaged?

I was in an accident, my car hydroplaned off the road and I spun and hit few concrete barriers while in 4wd drive, also damaging the rear end. I reported the accident to my ins., they contacted me the next morning and told me to drop the jeep off (on 1/22/08) at the Progressive claims building for the estimate & repairs (they did not tell me I could take it to another shop, or get a second opinion. nothing). I told them 4wd is acting funny (I don't know, is it possible 4wd got damaged)? They called me later to tell me that only cosmetic damage was done, and it will b done next week. I looked online & read their estimate. They are using NON-oem parts, I was not informed this nor am I happy about it. I am afraid it will affect my manuf. warranty. Basically what I want to know is: Will it be ok 2 take it to a Jeep dealership for a 2nd opinion after they repair it, or am I going to get screwed over & get a car that doesn't work right; then have no way of proving they didn't fix all damage

Public Comments

1. If the 4wd is acting up tell them it was working fine before the accident, any appraiser should be able to tell if the 4wd was damaged during the accident. If the dealer says that the 4wd was damaged let Progressive know so they can reinspect the vehicle.